Is making you sit in someone else's pee during a flight:
An American Airlines passenger says they had to sit through an entire flight in a seat soaked with urine from a previous passenger, the Fort Wayne Observed blog reports. Here's an excerpt of the complaint letter they emailed the airline:Hmmm... the airlines haven't learned from these incidents? Screw the customers. It's all about the money, isn't it?
Upon boarding this flight, my [spouse] was assigned seat 24E. Upon reaching the seat, the gentleman in seat 24F indicated that seat 24E was soaked and that it smelled badly. That kept [my spouse] from immediately sitting in the seat. In fact, the seat was soaked with urine. The flight attendant's solution was to put a couple of blankets and a plastic bag on the seat. [Your passenger] literally sat in a urine soaked seat (the seat belt was soaked also) for the duration of this 2 hour flight! [There] was offered no compensation, no alternative seating, nothing.
4 comments:
You'll have to excuse the pun, but it's the trickle down theory writ large, management doesn't doesn't give a rat's patootie about employees, so employees (not all) don't give a sh*t about customers. Employees and customers are viewed as easily replaced resources.
Yet they are so amazed when the company loses money.... It's a crappy situation all over.
Time to take the train!
Yes!
Now because they incompetently and deliberately built the train station for the Los Angeles airport three miles away from it...we actually have the best of both worlds! Where incompetence and corporate arrogance intersect!
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